SKU: 89511079163
stokke jetkids singapore

stokke jetkids singapore Stokke Jetkids Bed Box Airplane Ride/Carry/Sleep-On Suitcase V4 (6 Colours)

$25.95 $28.83
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Description

stokke jetkids singapore Stokke Jetkids Bed Box Airplane Ride/Carry/Sleep-On Suitcase V4 (6 Colours)Stokke JetKids BedBox V4 is a childrens' ride on suitcase, in flight bed and leg rest, in the very same box. Designed for children aged 2 7, The airline approved BedBox is unique with both a sleep on and ride on function. It offers your little one a comfortable space to rest or nap, whether on a short trip or a long haul flight, while keeping their essentials close by in its spacious storage. Your child will love the freedom of decorating their BedBox

Stokke® JetKids™ BedBox™ V4  is a childrens' ride-on suitcase, in-flight bed and leg-rest, in the very same box. Designed for children aged 2-7, The airline approved BedBox™ is unique with both a sleep-on and ride-on function. It offers your little one a comfortable space to rest or nap, whether on a short trip or a long-haul flight, while keeping their essentials close by in its spacious storage. Your child will love the freedom of decorating their BedBox™ with stickers and having fun riding or pulling it through the airport. This ride-on suitcase turns every moment of travel into an exciting adventure for both of you.

  • Airline-approved ride-on luggage that turns any seat into a bed
  • Singapore Airlines, Malaysia Airlines, AirAsia, Scoot, Ryanair, Virgin Australia and more. (Check full list of approved airlines here)
  • Carry-on compatible, with ample storage and a practical top opening (Product Size: W 20 cm x H 39 cm x D 47 cm)
  • Light weight (3 kg) suitcase is easy to pull or carry
  • Little ones (2-7 years old) can ride on it, be pulled along, or pull it along themselves
  • Adjustable strap allows parents to carry over their shoulder
  • Ultimate comfort: set-up your BedBox™ and transform your child's seat into a cozy space
  • Extra room: extend the seat surface with the expandable lid
  • Sleep-on: the mattress and soft side panels provide a cozy environment, perfect for a quick nap or a full sleep session
  • Perfect fit: designed to fit most standard airline seats with a practical top-opening to prevent items from falling out
  • Safe and secure: use the seat belt both when lying down or sitting upright
  • Little rider: watch your kid ride effortlessly with sturdy, improved front swivel wheels
  • Added safety: your child can hold on while riding for extra fun and safety
  • Versatile transport: carry or pull your BedBox™ by easily adjusting the strap
  • Restful break: use your BedBox™ as a comfortable foot ledge
  • Personalize your BedBox™: your child can add its unique touch with the included stickers
  • Spacious interior: store all travel essentials with ease (19 litres/5 gallons volume)
  • Smart storage: with a practical lid compartment for extra organization (additional 3 litres/0,8 gallons volume)

Version 4 Updates (From V3): 

  • Rebranded from JetKids by Stokke to Stokke JetKids.
  • Front wheel enhancement: Now the BedBox comes with stronger front wheels for a even better ride and will not be easy to break
  • Main casing strengthen: we have enhanced the main casing wall to make the suitcase even more solid.
  • Modern and updated color collection.

Recommended for 2-7 years

The product includes 12-month local warranty on manufacturing defects.

*Video may contain older versions for your references only

Stokke® JetKids™ BedBox™ luggage

Ride, sleep, explore – little adventurers can do it all

Prepare your little adventurer for journeys far and wide with Stokke® Jetkids™ BedBox™. Designed for children aged 2-7, the airline approved BedBox™ is unique with both a sleep-on and ride-on function. It offers your little one a comfortable space to rest or nap, whether on a short trip or a long-haul flight, while keeping their essentials close by in its spacious storage. Your child will love the freedom of decorating their BedBox™ with stickers and having fun riding or pulling it through the airport. This ride-on suitcase turns every moment of travel into an exciting adventure for both of you.

Best Features of BedBox

Award-winning design

JetKids™ BedBox makes every journey better with its innovative ride, sleep and store design. It has been recgonised with a Junior Design Awards, a TIME's Best Innovations award, a Product Innovation Award and a Kind+Jugend Award.

Product Size (cm/in)
W 20 cm x H 39 cm x D 47 cm / W 7.9 in x H 15.4 in x D 18.5 in

Weight (kg/lbs)
3 kg / 6.6 lbs

Suitable for age
from 24 to 84 (months)

Suitable for weight (kg/lbs)
35 kg / 77 lbs

Materials
ABS, nylon

Materials Textiles
Mattress: 65% Polyester / 35% Cotton.

Volume Bedbox (litres/gallons)
19 litres / 5,3 gallon

What's Included

  • Mattress
  • Adjustable Strap
  • Bedbox™
  • Two sheets of decorative stickers

How to use / Documents
Maintenance
BedBox™: wipe off any dirt or stains using a wet cloth.

Mattress: machine washable to 30 degrees Celsius.

Compliance Declaration (Click Here)

User Guide (Click Here)

How To Use

Step 1: Place the BedBox™ in front of you seat. Optional: Use the strap on the BedBox™ to secure it to the seat.

Step 2: Push the side buttons and lift to remove the lid. Flip the lid and place it back on the BedBox™. You have five levels to adjust the height to match the seat.

Step 3: Slide out the extension plate.

Step 4: Place the mattress on the seat and the extension pate.

Step 5: Relax and enjoy the trip!

Important Note

  • When the aircraft is airborne, and the seatbelt-sign has been switched off, you can easily turn the BedBox® into "bedmode" with the help of it´s unique lid and mattress.
  • BedBox® is designed to be used during the cruise portion of the flight, and is easily stowed away before landing.
  • Not to be used during taxi, takeoff, landing or turbulence
  • When sitting and using Bedbox as legrest, aircraft seatbelt is recommended
  • Strap to secure the BedBox and insure stability when using it onboard

FAQs:

> What is the BedBox™?

BedBox™ is the only ride-on, carry-on, and sleep-on suitcase for children

> What is the recommended age to start using the BedBox™?

We suggest a minimum age of 2 years, as most airlines assign children their own seat from that age. In addition, the bed feature of the BedBox™ requires a full seat for use. We also recommend the child to be 3 years old when sitting/riding on the BedBox™, as the child's feet should touch the ground as a safety precaution.

> Do the wheels of the BedBox™ lock?

No.

> My kid is less than 24 months old, is there a specific reason why the bed feature on the BedBox™ shouldn’t be used by him/her?

Most airlines assign children their own seat from the age of 2 and the bed feature of the BedBox™ requires 1 entire seat to be used. The main reason why we suggest a minimum age of 24 months is to guarantee that your child has enough room for him/herself to use the BedBox™ on-board.

> What is the maximum suggested age for the use of the BedBox™?

The BedBox™ is your child's suitcase perfect for all kinds of travel. The use of the bed feature of the BedBox™ is perfect for use on trains, planes, and cruises.

> How much can I store in the BedBox™?

The BedBox™ has 19L/ 5 Gallons storage capacity in the main casing. In addition to this, the BedBox™ has a small compartment in the lid for small items (3L/0.8 Gallons) ). BedBox™ can store all the essentials for a long haul trip with a little one with 22L/5,8 Gallon storage in total.

> Can you reach items when the child is asleep on the BedBox™?

Yes! There is a small gap between the lid and the body of the BedBox™ which allows you to take out items from inside the product.

> Can I use the BedBox™ on a bulkhead seat?

Yes, the BedBox™ works on bulkhead seats. The BedBox™ will stay in place thanks to the mattress design and the weight of your child on it but you can add extra stability to it by attaching the strap to the bar under the seat to secure the BedBox™. This is shown on our user guide.

> Can I use the BedBox™ on an emergency exit row?

No, you cannot use the BedBox™ on the exit row. This is to prevent blocking the way out in case of emergency and because children under the age 16 are not allowed to seat on this row.

> Which seats can I use the BedBox™ on?

The BedBox™ can be used on the window seat or the middle seat in a twin aisle aircraft. It is important that no-one’s exit is blocked by the use of the BedBox™.

> Can I use the BedBox™ on a premium economy/business class seat?

The BedBox™ is primarily designed for use in standard economy but we are aware that some of our customers have used the BedBox™ on premium economy and business class seats. Please note that the mattress may not be as wide as the seat and the extendable plate might not slide out to the whole seat pitch.

> Can I use the BedBox™ on a first class seat?

First Class on airlines generally is a bed anyway and therefore the BedBox™ is not necessary.

> Does my child need their own seat to use the bed feature of the BedBox™?

Yes! BedBox™ requires a full seat. 1 BedBox™ per child per seat

> What happens if the seat in front reclines?

The seat in front can still recline whilst the BedBox™ is in use. It won’t effect the passenger in front or the child on the BedBox™. The BedBox™ is positioned below the recline of the seat.

> Will the BedBox™ be counted as luggage?

Yes, the BedBox™ counts towards your child's carry-on luggage allowance

> Can the BedBox™ be checked-in the aircraft cargo?

We recommend not having the BedBox™ checked-in as this was designed to be used during the flight, and mishandling of the product may cause damage.

> Is the BedBox™ carry-on dimensioned?

The BedBox™ fits universal carry-on dimensions. The dimensions are (LxWxH) 46 x 20 x 36 cm (18.11 x 7.87 x 14.17 inch). We advise that you check the airline’s carry-on dimensions for further clarification.

> Does the BedBox™ fit in the over head compartment or under the seat in front?

The BedBox™ fits in the overhead compartment and under most seats.

> Do all airlines allow the BedBox™ onboard?

As a carry-on is should be permitted onboard any airline as long as it is covered by your ticket fare.

As a bed feature, most airlines have allowed the use of it and you can find a full list of these family friendly airlines here: Family friendly airline list

> What kind of approvals does the BedBox™ have?

The BedBox™ does not require approval from the airlines as it is not a Child Restraint Device like a car seat that can be used during taxi, take off, landing and turbulence. The BedBox™ is a comfort device which can only be used during the cruise portion of the flight. The BedBox™ complies with International Civil Aviation Organization (ICAO) Standards and Recommended Practices which are the umbrella regulations created by the UN for all regional airline safety regulations. It is up to the individual airlines to review and approve the BedBox™ and many major international airlines have already done this. You can see the list here: Family friendly airline list

> What improvements have been made from version 1 to 4?

V1 to V2: (1) new colors; (2) stronger hooks; (3) improved wheel structural design; and (4) extension plate on the lid with an opening feature allowing 2L extra storage

V2 to V3: (1) lighter and smoother packaging to reduce environmental footprint; (2) further improvements to the wheels and wheel structure, with more dampening, for an even smoother and more comfortable ride! (3) new mattress, now machine washable; (4) slimmer mattress design that leaves more space for packing in the BedBox™; (5) mattress now comes in two pieces for more flexibility, when e.g. only being used as a leg rest; (6) new strap clips in plastic, stronger and more durable than the previous ones in metal. Easier to clip/unclip to/from BedBox™.

V3 to V4: (1) Rebranded from JetKids by Stokke to Stokke JetKids. (2) Front wheel enhancement: Now the BedBox comes with stronger front wheels for a even better ride and will not be easy to break (3) Main casing strengthen: we have enhanced the main casing wall to make the suitcase even more solid. (4) Modern and updated color collection.

> Do I have to stow the BedBox™ for take-off and landing?

Yes. The BedBox™ must be correctly stowed under the seat in front or in the overhead locker for take-off and landing.

> When can I use the BedBox™ on my flight?

The bed feature of the BedBox™ can be used during the cruising portion of the flight. This is when the seat belt sign if off after take-off.

> Does the BedBox™ allow the use if the seat belt?

Yes, your child will be able to have the seat belt fastened while using the bed feature of the BedBox™, even while sleeping.

> What are the differences to the newest mattress?

Vertical anti-skid stripes to keep the mattress in place on any kind of seat and elastic bands, to secure the mattress in place on top of the extension plate.

Machine washable at 30 degrees Celsius, delicate cycle and dry flat.

Detachable with two snap buttons, created the possibility of packing the mattress covering the extension plate into the lid. Opens up for even more packing space in the BedBox™.

> Will the mattresses fit any version of the BedBox™?

Yes! Both versions of the mattress will fit any version of the BedBox™

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 89511079163

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Love Wins❤️❤️
Phoenix, US
★★★★★ 5
2026 it has saved me
I never wanted a store card only! When I first applied I was bummed that I only got the store card and I thought about canceling it. BUT A lot has changed this year for sure. New grandparents, grocery being so EXPENSIVE and everything in our house as far as electronics needed to be replaced. Very easy to apply for, love the fact that you can apply without getting a hit on your credit and if you want to accept the offer then do so and if you decide that it’s not enough credit then you can decline the offer and no hit to your credit. I will say this, this was the lowest card that I was offered but I chose to get it anyway and within a month I had already received a credit line increase. I also took a trip out of the country and was able to order stuff and have it delivered with no problems. Every time I use it I get cash back and am able to use that on my next order. This is my weekly card for groceries. I definitely can’t wait until it upgrades to the visa, I would definitely get more use out of it. For those who are Amazon shoppers, it’s well worth it. So far so good, Good Choice.
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Reviewed in the United States on May 26, 2026
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B. Schmidt
Whiting, US
★★★★★ 5
Good, but you need to be careful with it
I've done business with GE CRB before using other store cards, so I knew what to expect going into this. I will echo the advice that a few others have given. For one, I would recommend that you only use this card for one purchase at a time and that you pay it off entirely before using the card again. The interest starts accruing immediately, but you are not billed for it until the promotional term expires - for example 6 months, 12 months, etc. You will see the expiration date and accrued interest amount on your bill. I always make sure I can pay off the entire amount well before the expiration date. Also, I schedule automatic payments through the website so it's paid every two weeks (pay day works well for me). I divide the balance by number of payments and schedule all of them right away. It's very easy to do this and will prevent late payment fees and the possibility of defaulting and getting hit with the accrued interest. I haven't had to deal directly with GE CRB customer service yet, so I don't have any complaints on that. The benefit of having a card like this is being able to use it for major purchases, paying it off over time, and avoiding any interest charges because you are paying off the balance before the promotional term (deferred interest) expires. You can't do that with a regular credit card. If you want a card to make frequent purchases with and plan on paying off the balance at the end of the month, you're much better off with a regular credit card. One warning... I noticed that after I was approved for this card my method of payment for Kindle one click purchases changed to this card. Keeping it that way would not be good and I wanted to make sure others know about this. I'm pretty sure you'd be hit with the interest at the end of the month since the purchases you would be making are lower than what's required to receive the no interest promotions. I changed it back to my debit card. Just keep on top of the account, don't use it to make a bunch of purchases, and pay the balance off before the promotional terms expire and you'll be fine. Like all credit, being responsible is the key to not getting in trouble with it.
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Reviewed in the United States on December 5, 2012
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Hi Ui Ewe iew Neil Sandage, GreatCTO, Chuck Bartowski
Bozeman, US
★★★★★ 1
Was lucky to meet really polite and conducive employees. But the Card Company and Amazon Coders are crap.
2:13:23 PM : Ui Neil Sandage: Initial Question/Comment: I wanted to pay right now. And then close the card today. $400 is far to low a limit to be worth my time. Your payment in the amount of $403.23 has been successfully scheduled for 04/20/2015. Please allow up to 48 hours for this payment to be reflected on your account. Confirmation will be sent to *****@gmail.com Confirmation Number: 831651153 2:13:28 PM : System: Welcome to Amazon.com Store Card Live Chat. Your chat may be monitored and recorded for quality purposes. A chat agent will be with you momentarily. 2:13:28 PM : System: James has joined this session! 2:13:28 PM : System: Connected with James. Your Reference Number for this chat is 2494835. 2:13:33 PM : James: Hi, thank you for contacting us today. I will be happy to assist you. 2:14:13 PM : James: We do regret your decision to close your account with Amazon store card. May I please ask if there is any specific reason that you wish to close the account? 2:16:09 PM : Ui Neil Sandage: The limit is too low. If it is not at least $1500 or enough to purchase a refrigerators or repair an air conditioner in an emergency.... then why the heck do i need a credit card? I have $10,000 in savings. For small bills i can do cash. I only signed up for your card because of the $40 discount on a nVIDIA Shield Tablet. 2:17:04 PM : Ui Neil Sandage: My credit score is 754 with Transunion and 740ish with the other on CreditKarma.com 2:17:58 PM : James: I completely understand and I apologize for the inconvenience. 2:18:28 PM : James: Please be advised that there is no annual fee, 0% fraud liability and you are eligible for numerous Promotions offered. Would you like to re-consider your decision? 2:19:03 PM : Ui Neil Sandage: I want to pay the card first. Then see if the limit can be fixed. 2:19:44 PM : Ui Neil Sandage: Why the hell $400? 2:19:47 PM : James: I would be glad to place a request for you right away and check the decision. 2:20:00 PM : James: Ui Neil Sandag, to complete this transaction I am going to need your net income. When disclosing income, please provide the annual net dollar amount of all sources of income which you have, as an individual. Alimony, child support or separate maintenance income need not be included unless relied upon for credit. 2:20:03 PM : Ui Neil Sandage: no hard credit pulls. 2:20:13 PM : James: Your request for a credit line increase may result in an inquiry on your credit bureau; however, some requests are determined using only internal factors on your account and may not result in an inquiry on your credit bureau. 2:20:20 PM : Ui Neil Sandage: i just want to see the decision and why it was made? 2:21:01 PM : Ui Neil Sandage: too much activity was one of the complaints. 2:21:28 PM : James: I am so sorry for the inconvenience, I understand 2:21:34 PM : Ui Neil Sandage: I have a secured card i am always changing the limit on by increasing the collateral. 2:22:08 PM : Ui Neil Sandage: each month i place a few more hundred on it. So each month my credit changes. 2:23:13 PM : James: We value you as our customer and appreciate your business. 2:23:15 PM : Ui Neil Sandage: (10% discount on a shield tablet? I decided to apply. 400 - 40) 2:23:23 PM : James: If you wish I can place a request for credit line increase 2:23:51 PM : Ui Neil Sandage: I do but only if they look over the application with this info and make a new dicision. 2:24:14 PM : Ui Neil Sandage: The credit pull would hurt my score by much more than $400 is they do it again. 2:24:32 PM : Ui Neil Sandage: Just help me pay right now !!! 2:24:44 PM : Ui Neil Sandage: Are you after a commission or something? 2:25:07 PM : Ui Neil Sandage: just want to pay the card off in a lump sum right now. 2:25:34 PM : James: I will explain you 2:25:34 PM : James: It is very difficult for you to determine with certainty whether or not there will be an inquiry when processing a credit line increase request. This is due to the “internal factors” as mentioned above. 2:25:54 PM : James: And the balance on your account is $403.23 2:25:59 PM : James: I will credit $25.00 to your account 2:26:14 PM : James: And you can pay $378.23 2:26:24 PM : James: I am trying my best to help you in all the way I can 2:26:34 PM : James: Would you like me to credit $25.00 to your account? 2:26:54 PM : Ui Neil Sandage: Sure. Every penny matters. 2:27:14 PM : James: Your satisfaction is important for us and I will do my best to help you in all the way I can. 2:27:49 PM : Ui Neil Sandage: I still want to make the entire payment on the card today. Can i call and use a debit card to pay it all off? 2:28:08 PM : Ui Neil Sandage: Do i have to wait 48 hours for it to post on my account? 2:28:29 PM : James: You may call customer service at toll-free 1-866-634-8379 and make payment without any fee with debit card 2:28:44 PM : James: No, you can call and make $378.23 payment 2:30:22 PM : Ui Neil Sandage: So just to be clear. You have applied a $25 credit. And if i call right now. The new balance they will see is = $378.23 ? 2:31:00 PM : James: Yes, you are absolutely right. 2:31:25 PM : Ui Neil Sandage: I have one more question. May i ask it here? 2:31:54 PM : James: Sure 2:31:59 PM : James: I will be more than happy 2:32:38 PM : Ui Neil Sandage: I have a utility company here named JEA. I once set up automatic payment of my utility bills. Then paid the bill when it arrived. 2:33:41 PM : Ui Neil Sandage: Then on the scheduled day of automatic payment they double charged me for a bill that had been paid down to zero two weeks before.... Will that happen on 4/20 with this scheduled thing i did? 2:34:34 PM : James: You can just click on "payments" tab and then select "scheduled payment" 2:34:44 PM : James: You can cancel the payment or edit the payment date and amount 2:35:04 PM : James: If you wish to make the payment over the phone with debit card you can cancel the payment 2:36:07 PM : Ui Neil Sandage: So that was an important question. 2:36:39 PM : James: Yes, else both the payments would post 2:36:42 PM : Ui Neil Sandage: I followed you directions and it wants me to log back in. However it did not accept my email address as my log in ID. What now? 2:37:20 PM : James: The site would be timed out 2:37:43 PM : Ui Neil Sandage: Yes. So what is the correct log in ID? 2:37:58 PM : James: May I please request you to click on "Forgot User ID" on first page of www.syncbank.com/amazon? 2:38:03 PM : Ui Neil Sandage: I know my password. But it does not ask that. Just the ID? 2:39:52 PM : James: Yes, you can get your user ID 2:39:57 PM : Ui Neil Sandage: silly damn computer. It was my email. But it had to be all if lower case and no proper Caps for it to be accepted...... :::annoyed::: 2:40:32 PM : James: I am so sorry for the inconvenience caused. 2:41:15 PM : James: I will be glad to help if you need any more information from your account. 2:42:05 PM : Ui Neil Sandage: ::snicker at the trained response:: do you have another $25 to apologize with? 2:44:02 PM : Ui Neil Sandage: I entered my email with caps. But the system automatically changed it. 2:44:24 PM : Ui Neil Sandage: Then would not accept it with caps to enter the account. WEIRD. 2:45:15 PM : Ui Neil Sandage: Are you quiet to see if they will approve the $25 or is this professional distance? Perhaps you had business to address elsewhere? 2:45:56 PM : Ui Neil Sandage: What was that number again? I'd like to call and make my payment. 2:46:13 PM : James: I am really sorry, I have already processed $25.00 and system does not allowed to credit another $25.00 2:46:23 PM : James: You may call customer service at toll-free 1-866-634-8379 and make payment without any fee. 2:48:41 PM : Ui Neil Sandage: That's fine. I only ask because every penny counts. And you'll have to forgive me. But it is mildly insulting to tell me you are sorry for the inconvenience when the computer or programmers is clearly not sorry and intentionally set it up so that i could not use proper caps in my ID or email address. Rather than get upset at the lie i chose to laugh at it as a canned response. 2:50:57 PM : James: Yes, the user ID is case sensitive 2:51:03 PM : Ui Neil Sandage: I called the phone system and it says you lied to me twice??? It says my balance is $403.23 ? 2:51:16 PM : James: I understand, it would be frustrating some times if the system does not help us 2:51:28 PM : James: As mentioned, the balance will be updated in next 48-72 hours 2:51:48 PM : James: However, you can be rest assured that your balance is $378.23 2:52:44 PM : Ui Neil Sandage: please forgive me for being frustrated. But if you read the conversation there was no mention of wait 48-72 hours for the credit to post. I know it is not your intention. But that makes a third lie. 2:53:36 PM : Ui Neil Sandage: I asked specifically if i call right now will the credit be posted? And your response was Yes when i call it would show up. 2:54:32 PM : Ui Neil Sandage: or at least that is how the conversation felt. 2:55:09 PM : James: I am really sorry for the confusion. 2:55:29 PM : James: $25.00 will post in next 48-72 hours, however, you can pay $378.23. 2:55:39 PM : James: And cancel the payment which was made online 3:02:28 PM : James: I will be glad to help if you need any more information from your account. 3:02:28 PM : Ui Neil Sandage: Is it possible to save or email this conversation as a copy to myself? The problem is the computer system and not you. But a lot of things happened here. Ridiculously low credit limit. ID being made all lower case by the website. The automatic charge 20 days later if i had not asked you. And a lot of bad things could have happened. In fact some things did. Amazon made my default automatically their card instead of the one i selected. So a lot of my purchased were canceled or interrupted and did not ship on time until i logged back in and changed the payment method. EVER THOUGH AMAZON APPROVED ALL THE PURCHASES on their card and then frozen them days later. Not hours. Days later. I had to wait on an emergency tool to unlock something important. And that was delay by days because of their computer systems changing things automatically just as it did with me ID? Don't they think i know what i want? Why do they force their card and their lower cases and their enforced payments even if the account balance would have been zero when it happened? I could be overdrawn with these things they do. $404 dollars is not always in that checking account. 3:03:00 PM : James: I am sorry, we do not have an option to email 3:03:01 PM : James: Once the chat is ended, you may scroll down and click on "Skip the Survey and Print chat". 3:04:11 PM : James: Please do not misunderstand, and I am really sorry for all the confusions and problems 3:04:55 PM : James: We do respect your time and understand how difficult it would be if you are getting problems in log in 3:05:45 PM : Ui Neil Sandage: I will try the phone again now. What is the correctED balance i want to pay when i call? 3:06:10 PM : James: You can pay $378.23. 3:06:30 PM : James: And make sure that you cancel the payment which you made online 3:06:40 PM : James: Thank you for your patience. 3:08:42 PM : James: I will be glad to help if you need any more information from your account. 3:08:58 PM : Ui Neil Sandage: ty on phone 3:09:45 PM : James: Thank you for your patience and understanding. 3:10:00 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:11:41 PM : Ui Neil Sandage: Here is a 4th lie. They want paper checks and not credit card. Debit card is not an option. And the voice recognition is nearly impossible had to repeat until it let me use the touch pad to navigate. 3:15:22 PM : James: You can make the payment over the phone with live agent with debit card 3:15:36 PM : James: You can say "agent" "agent" 3:15:54 PM : James: It will connect you to live agent and you can make the payment with debit card 3:16:10 PM : Ui Neil Sandage: Thank you James. An agent did answer. And she said there would be no charge for the Debit card. 3:16:25 PM : James: Perfect! 3:16:30 PM : James: Thank you. 3:16:43 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:17:23 PM : Ui Neil Sandage: Okay i paid the $378.23 ~ Here is hoping all this posts overnight. I want to see it done Friday and not have to wait for Monday. 3:15:54 PM : Ui Neil Sandage: I am closing this damn account if after it is all paid no one authorizes or corrects it to a $1500 limit or more. 3:16:52 PM : James: You can any time contact us 3:17:02 PM : James: We are always here to help you 3:17:52 PM : Ui Neil Sandage: Okay. Now let's print or email this transcript. 3:18:02 PM : James: Sure 3:18:07 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:19:55 PM : Ui Neil Sandage: Why is that option to print not appearing? 3:20:20 PM : Ui Neil Sandage: ..... 3:20:58 PM : James: You would need to end chat and then you can view the option 3:21:06 PM : James: Please click on close option on the top 3:21:16 PM : Ui Neil Sandage: it says exit. I will not exit. 3:21:38 PM : Ui Neil Sandage: i want a copy of the chat before it exit. As exist means close door behind you. 3:22:08 PM : Ui Neil Sandage: i do not want to close this window. 3:22:28 PM : Ui Neil Sandage: " [X] Exit " 3:23:01 PM : Ui Neil Sandage: Can you close this chat so i may have a copy? 3:23:04 PM : James: You can copy the chat transcript and paste in word document 3:23:11 PM : Ui Neil Sandage: end* this chat 3:23:39 PM : James: If you " [X] Exit " you can view it option to "print" chat 3:23:48 PM : James: Do not worry, the chat transcript will be there 3:25:28 PM : Ui Neil Sandage: alright. I will copy and paste. StarOffice used to be better than Word and for all the Linux users out there it is not good to assume a paid for Microsoft program is on every computer. 3:26:02 PM : Ui Neil Sandage: Star Office may still be better. (My computer does have the other. I had a student discount on it.) The following is three fields from the Feedback Survey after you "close" or as it says "Exit" the Chat window. **** The card and process is a nightmare. The $400 limit was only good for the one purchase i made. And my balance was $403.23 with tons of blocked orders on Amazon because i spend more than $1,000 in a month and it automatically switched my default payment card to Syncho profanity. ~ James did okay. But as soon as my “paid in full” zero balance posts, then I am closing the account. Edited: (too many characters = 255 with spaces) The $400 limit was only good for the one purchase i made. i spend more than $1,000 in a month and it automatically switched my default payment card to Syncho profanity. As soon as my “paid in full” zero balance posts, then I am closing the account. **** James was polite and prompt. But there were a few things unclear or felt contrary. When asked or prompted he did well. I appreciate the $25 credit. It took the hate or venom out of the emotions. But it is the card and hit on my credit for a ridiculously low $400 that i paid off today and wanted to close today that is ridiculous. The balance does not update quickly and i have to wait. At the start the Agent kept wanting to pull my credit for a second month to change me credit limit when what I opened with was a desire to pay in full and correct when the payment would be processed from 20 days out as it automatically dated the bank draft, to process it today. He was saying there is a magical chance that might not happen does not help. I need a yes or a no. Again. He is not doubt an excellent agent for politeness. But i need a very precise agent that does what I want and not someone who does credit pulls at every chance. There were a lot of issues i had to figure out for myself even though he works for them. I had to get to the conclusion before he confirmed it. And he was polite. It is the company(ies) that is(are) the problem and not this specific person. Edited: (too many characters = 255 with spaces) He is not doubt an excellent agent for politeness. But i need a very precise agent that does what I want and not someone who does credit pulls at every chance. There were a lot of issues i had to figure out for myself even though he works for them. **** I need the ability to print and email the chats. And this exit thing really does exit the chat so that you can not have a copy of the conversation. Even now it says submit this feedback or get a copy of the chat. You are not allowed to talk back if you want to read what was said or have a copy of it. EDIT : 238 without spaces or 305 with. They have a character limit of 255. I need the ability to print & email the chats. This “Exit” thing really does exit the chat so that you cannot have a copy of the conversation. Even now it says submit feedback or get a copy of the chat. You r not allowed to talk back and have evidence.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 2, 2015
A
Verified Cardmember
Amazon Customer
San Leandro, US
★★★★★ 4
Convenient and easy to use
It's convenient and easy to use. The interest rate is a little high but it's not a concern if you pay off your balance. I love that you can link it to your Amazon account making it even easier to make payments and manage.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 21, 2026
J
Verified Cardmember
Jose
Whiting, US
★★★★★ 5
Easy Approval Process and Great Rewards
I’ve had a very positive experience with the Amazon Store Card so far. The application and approval process was quick, simple, and straightforward. Managing the account through the Synchrony app has also been very easy, with a clean layout that makes it simple to view balances, make payments, and track purchases. One of the best features is the 5% rewards on Amazon purchases for Prime members. The cashback adds up quickly if you shop on Amazon regularly, and the rewards are easy to redeem during checkout. I also appreciate the special financing options that are sometimes offered on larger purchases, along with helpful account alerts and security features. Overall, this card is convenient, user friendly, and a great option for frequent Amazon shoppers.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 22, 2026

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