★★★★★ 5
Awesome robo-vac/mop with rotating mop head/no pads.
Size: E25 Black
I owned a Narwal Freo for 1 year and it died right after the warranty period was up. Tried replacing the battery but that did not fix the issue so I had to purchase another one. I noticed this eufy had high reviews and the 1 star reviews seemed to be just isolated issues so I purchased this one. Right away I noticed that the instructions/setup was much more simple. Second this one has a big wide mop roller on the front and after mopping I didn't see the mop streaks in circular patterns on the floor like I did with the Narwal as it had two rotating mop heads on the front so the single mop roller seems to be a better solution. Setup consisted of removing protective wrappers off of the tanks and base station, filling up the clean water tank, installing the detergent bottle and plugging it in. Next I downloaded the app and connecting the vac/mop to my network. This was SIMPLE to say the least. From there I could have just clicked clean on the app and it would clean the entire house. However, mapping gives you more flexibility when planning your cleaning ritual. You can define no go zones and clean rooms in any order you choose. I have a shedding dog so I have a separate robovac to clean up the dog hair prior to vac/mopping. This is a MUST with any robovac/mop combo as the dog hair on the floor will mix with the water and detergent and eventually prevent the mop from doing a good job. It will make a mess in the bottom tray of the base station too. I learned this through experience and reading all the one star reviews from customers. Robovac only cleaners last a LONG time. I had one that is still working great for over 3 years. All I had to do was replace the battery so it doesn't have to pause the job to recharge. So the mapping only took 4 minutes and it was pretty accurate. After the mapping I defined the room boundaries and renamed the rooms. Next I sent it off to clean and it did a FABULOUS JOB! No streaks and the floors are clean. The noise level is really low and more quiet than the Narwal. The other thing I noticed is it didn't use up much water to rinse the mop while cleaning. The Narwal used a lot of water and I was always dumping dirty water and adding fresh. I will always have a robomop and robovac as they save me so much time by not having to do this job twice a week. Connectivity to my network is excellent as it's in a location far from the router. This vac/mop is a good value for the money if IT LASTS BEYOND 1 YEAR. I will update this review as necessary and if it fails right after the warranty period I will report and downgrade this review to 1 star. These companies need to learn the importance of reliability and correct these issues. When I first reviewed the NARWAL it had almost a perfect 5 star review from all customers. After the year was up and it failed that star rating went down to 3+ stars. Most reviews reported their robovac/mop just died like mine did after the warranty period. I downgraded my review and reported the issue. I'm hoping this one will last because at the moment I am VERY satisfied with it like most customers. This model has been on the market much longer at the time of purchase so I would suspect if there were any reliability flaws they would have been addressed and corrected by now. We shall see. At this time I highly recommend!!
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Reviewed in the United States on April 13, 2026
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